Ordering from Smith Filter

Phone (800-447-4009), Order Fax (800-322-9242), E-Mail (orders@smithfilter.com)
and Mail (Smith Filter Corp. 5000 41st Street Ct. Moline, IL 61265)

Acknowledgments: Given on all orders

$15 Minimum on all orders
No minimums on pick up orders

Quotes:

Indicate quote number on orders to receive quoted prices

Quotes only valid until date indicated

Quote not valid if customers account is 60 days or more past due.

Shipping:

Drop shipments available

Fed Ex and Speedy shipped prepaid and add or collect – please specify

All orders shipped FOB Moline, IL, unless quoted differently

Handling charges added to all pp&a shipments

Pallet charges will apply when a pallet is required

Free delivery available in the Moline, IL area (call for details)

*$50.00 Minimum order on Free delivery in the Quad Cities (ask for details)

Lost or Damaged Filters:

Customer is responsible for letting carrier know about damaged or missing filters.
This must be noted on the carrier’s freight bill of lading – without this, a claim cannot be filed.

File all claims with Smith Filter immediately

Smith Filter will make a replacement order when notified

Smith Filter’s Return Goods Policy:

Credit for returns will be allowed only when authorized the Smith Filter’s Return Department

Standard products must be in resalable condition for credit to be allowed.

Nonstandard products ordered in error may not be returned for credit

Products returned resulting from a factory error: Full credit will be issued and sent back collect.

Standard products returned resulting from customer error must be shipped back prepaid freight and a 15% restocking charge assessed. All returned filters will be inspected to determine usability. If unacceptable, the value of that portion will be deducted from credit given.

No returns will be allowed on products bought more than 6 months before the return date.

Credits are void after 6 months.

Nominal and Special sizes:

All permanent stock filters are undersized 1/2” length and width, 1/8” on thickness

All disposable stock filters varies between 1/4” to 3/8” undersized depending upon size

If unsure if size is stock or special, please indicate exact size

Special sizes will be made to exact dimension indicated on order
(special sizes ordered incorrectly cannot be returned)

Permanent filters over 24 1/2” on both the length and width are figured price x 1.3

Remittance:

Please indicate invoice number with remittance check to ensure accuracy

Make payments to:

Smith Filter Corporation
5000 41st Street Ct.
Moline, IL 61265 USA

Because of the unsettled raw material costs – these prices may change without notice!